Support that travels with you
Affordable bookings backed with real human help
24/7 Support, Wherever you are
Travel doesn’t stick to a 9–5 schedule, and neither do we. With 24/7 customer support, you can reach us at any time for help with flights, hotels, or changes to your trip.
Real People, Not Just Chatbots
When you need help, you’ll talk to a real travel agent, not an automated system. Whether over the phone via chat, our team is ready to solve problems quickly and personally.
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Face-to-face Support
Prefer face-to-face service? We offer in-person service through BNW Travel’s retail location in Vancouver, Canada. That means you can walk in and sit down with an experienced travel advisor when you wants hands-on support for your next booking.
We hope you're never stranded because of a Union dispute or any other issue, but it happens. In these situations, you can contact our team and we'll help you find another way to get home safely.
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Frequently Asked Questions
By searching through hundreds of sources, including direct airline and hotel contracts.
Never. What you see is what you pay.
Yes! Unlike many booking sites, your flights and hotel stays still count toward your loyalty programs.
We monitor your booking 24/7. If the price drops before your trip, we will automatically rebook the hotel stay and refund you the difference.
